WELCOME TO OUR HOME
WE'RE SO GLAD YOU'RE HERE
A lavish and high-end home away from home for your pup to live their best life
INTERESTED IN BECOMING PART
OF THE SERENITY DOG RETREAT FAMILY?
(+A 4-hour evaluation must take place prior to the first boarding to ensure a mutual fit as well as allowing your dog to become familiar with their surroundings prior to spending the night.
Please click on the link to the online application below and fill out the questionnaire.
This helps us to understand your dog. There is a $60 fee per dog.
We will contact you via email after you fill out the application with directions on the next steps. This will include adding yourself as a new customer to our Pet Parent Portal. Scroll down to "Create Your Pet Portal Account" with Gingr. We will schedule the evaluation day.
WE ARE ONLY ACCEPTING NEW CLIENTS THAT WILL BOARD A MINIMUM OF 15 (outside of peak periods)-30+ DAYS PER YEAR
WELCOME NEW CUSTOMER!
YOUR ONBOARDING PROCESS
Your account is considered the central hub for information about your pup. With an account, you'll be able to schedule services and manage pet information, such as changes in diet, illness, injuries, vaccine records, photos, request boarding, and more!
Pet Parent Portal & Mobile App
We use Gingr for Pet Parents to manage our clients and pet information. The onboarding is a simple two-step process that should only take about 5-10 minutes.
Gingr is available as a Mobile App. Simply search for "Gingr for Pet Parents" in the Apple App Store or Google Play Store, and enter the invite code [522203].
IMPORTANT: When you select a username, use your primary email address.
Note: Although we require a credit card on file, you will not be charged for anything at the time of account setup. This will be used for your convenience when it's time for check-out.
Vaccine Updates: As the pup's owner, you can only put in your dog's vaccine dates one time, then Beth Ramsey, Serenity Dog Retreat owner, will have to make changes for all future updates as the administrator.
Having any technical issues setting up the account?
Visit Gingr's website: how-to documents and videos. OR send us an email at beth@serenitydogretreat.com
Please visit our policies & requirements page or our reservations and cancellations policies page for more information.