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Serenity Dog Retreat | Newnan Georgia

RESERVATIONS & CANCELLATIONS

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Reservations & Cancellations

Reservations

We are a small, private, appointment-only pet care business. Reservations are always required for overnight stays and daycare. A four-hour evaluation is required before a reservation can be confirmed.

Cancellation Policy

Reservations not canceled within 2 days of the arrival date during non-peak times will incur a cancellation fee equal to a 1-night stay or loss of the prepaid deposit.

Reservations not canceled within 4 days of the arrival date during peak times will incur a cancellation fee equal to a 1-night stay or loss of the prepaid deposit. During "3-night minimum stay" peak times, the cancellation fee is equal to 1/2 of the overnight charges for the original reservation.

Peak Times

All dates listed below are considered peak times:

New Year's Day*: December 29th - January 3rd

Spring Break Weeks

Easter Weekend*: Friday- Sunday

Memorial Day Weekend*: Friday- Tuesday 3-night minimum stay

Week of July 4th*: 3-night minimum stay

Summer Peak: Memorial Day- Labor Day

Fall Break/Columbus Day Weekend- Friday- Monday

Thanksgiving Week*: Tuesday-Sunday 3-night minimum stay

Christmas Eve & Christmas Day*: December 21st- 28th 3-night minimum stay

 

*Serenity Dog Retreat is closed on New Year's Day, July 4th, Thanksgiving, and Christmas. Staff is here to care for the pups but our home is closed for drop-offs, pick-ups, and daycare. All other holiday hours are 9am-5pm.

During Peak times reservations should be made far in advance for overnight care.

ser • en • i • ty

the state of being calm, peaceful and untroubled

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