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POLICIES & REQUIREMENTS

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Boarding & Daycare Policies and Requirements

To ensure the safety and health of your pet and our other guests, we require all guests to comply with the following rules and regulations:

 

Age:

We only accept new clients 2+ years old. 

 

Health:

All dogs must be altered by 6 months.

All dogs must be in good health and free of contagious ailments. Dogs are required to have flea, tick, and heartworm protection. Owners will certify that their dog(s) are in good health and have not been ill with a communicable condition in the last 30 days. Upon admission, all dogs must be free from any condition that could potentially jeopardize other guests. Dogs that have been ill with a communicable condition in the last 30 days will require veterinarian certification of health to be admitted or readmitted. Please have your vet email your pet’s updated vaccine records before your arrival to info@Serenitydogretreat.com

 

Vaccines Required:

DHLPP, RABIES, BORDETELLA, CANINE FLU recommended

 

Behavior:

All dogs must be non-aggressive and not overly food or toy protective. Owners will certify their dogs have not harmed or shown any aggressive or threatening behavior towards any person or any other dog(s). Please remember: your pet will be spending time with other pets and the safety and health of all animals is our main concern.

 

Evaluation:

All dogs must pass the required four-hour temperament test before making a reservation for overnight stays.

 

Application:

All dogs must have a complete, up-to-date, and approved application on file.

 

Drop-off/Pickup:

Boarding rates are for a 24 hour period. There is a $5/hour fee after the 24hr period within business hours on pick-up day.

 

Before making a reservation:

Please ensure you have reviewed our Reservation & Cancellation Policies and Boarding  & Daycare Requirements. All dogs are required to have completed an application and evaluation before being able to join the fun.

Only family dogs that live in the same household are allowed to share a suite.

ser • en • i • ty

the state of being calm, peaceful and untroubled

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