POLICIES & REQUIREMENTS
Boarding & Daycare Policies and Requirements
To ensure the safety and health of your pet and our other guests, we require all guests to comply with the following rules and regulations:
All dogs must be at least 4 months of age or older.
All male dogs 7 months or older, must be neutered, no exceptions.
Female dogs will not be allowed to stay if in heat or recently out of heat.
All dogs must be in good health and free of contagious ailments. Dogs are required to have flea, tick and heartworm protection. Owners will certify that their dog(s) are in good health and have not been ill with a communicable condition in the last 30 days. Upon admission, all dogs must be free from any condition that could potentially jeopardize other guests. Dogs that have been ill with a communicable condition in the last 30 days will require veterinarian certification of health to be admitted or readmitted. Please have your vet email your pet’s updated vaccine records before your arrival to info@Serenitydogretreat.com
DHLPP, RABIES, BORDETELLA, CANINE INFLUENZA
All dogs must be non-aggressive and not overly food or toy protective. Owners will certify their dogs have not harmed or shown any aggressive or threatening behavior towards any person or any other dog(s). Please remember: your pet will be spending time with other pets and the safety and health of all animals is our main concern.
All dogs must pass the required four-hour (minimum) temperament test before making a reservation ($35 charge); required PRIOR to overnight stays and daycare.
All dogs must have a complete, up-to-date and approved application on file.
We require all dogs to be dropped off by 12:00pm when boarding
Late check out fee after 12 noon pick up time is $18 per dog
Before making a reservation:
Please ensure you have reviewed our Reservation & Cancellation Policies and Boarding & Daycare Requirements. All dogs are required to have completed an application and evaluation before being able to join the fun.
Only family dogs that live in the same household are allowed to share a suite.