Hours & Rates
QUESTIONS? WE'VE GOT ANSWERS!
We hope we can answer all your questions here. If not, please contact us.
HOURS
Monday - Friday: 8 am- 6 pm
Saturday - Sunday: 9 am - 5 pm
*Serenity Dog Retreat is closed for pick-ups and drop-offs on July 4th, Thanksgiving, and Christmas. All other holiday hours are 9am-5pm.
NO EXCEPTIONS MADE OUTSIDE OF BUSINESS HOURS. HOURS ARE MANDATED BY ZONING RESTRICTIONS
We are a private, in-home boarding facility with an intimate, serene spirit. We cater to low energy dogs and only accept dogs over 12 months of age that have been altered. We have 12 luxury suites with limited availability.
We do not operate as FIRST COME FIRST SERVE. Our client roster is full and we have limited space for new clients. Which includes: no peak periods, listed below. We are only accepting new clients that board a minimum of 15 days OUTSIDE of peak periods.
Boarding Rate: 24 hours, a $5 hourly fee per dog applies after the 24 hr. period within business hours for a stay of less than 3 nights
$100/night 1st dog
$85 for each additional family dog sharing the same suite
Peak periods have extremely limited to no availability and a $10 per night surcharge:
2024:
Thanksgiving week 11/23-12/2
Christmas-New Years week 12/19-1/6
2025:
MLK weekend: 1/17-1/20
Winter Break : 2/14-2/23
Spring Break : 4/4-4/13
Memorial Day weekend- 5/23-5/26
July 4th week: 7/3-7/13
Labor Day weekend 8/29-8/31
Fall Break: 10/10-10/13
Thanksgiving 11/21-11/30
Christmas & New Years 12/19-1/5
($5 per night per dog summer surcharge) June 1st- July 31st
If you would like to proceed, please fill out the application on the New Client tab, and then we can schedule the 4-hour evaluation prior to boarding ($60 fee per dog). Evaluations days are conducted on limited Friday's from around 10am-2pm. It may take a few weeks for the evaluation depending on the waitlist.
What to bring for overnight stays
- Bed or blanket, you will want their individual room/suite to smell like your home.
- NO BAGS OF DOG FOOD. Dog food needs to be provided in individual bags or in an air-tight container.
- We will supply dog bowls.
- Special treats or chews, we also sell them at cost.
- Any medication that your pet will need with instructions.